Service Benefits When You Choose Aladdin

Over 30 years of solid experience and treating our customers honestly and fairly

Aladdin Technicians are certified by the North American Technician Excellence (NATE) Institute. Every technician is Drug Tested, Background Checked and Factory Trained to assure quality service from a trusted local provider that you want and is our mission to deliver, on every job, big or small.

They show up on-time, in uniform, and treat your home like your palace. You won’t find more knowledgeable, polite or reputable professionals anywhere.

Here is what you can expect when you choose Aladdin

Flexible Appointment Scheduling

We will come to you, when it fits your schedule.

Our customer service department is open Monday – Saturday, from 7:00 am to 6:00 pm.

We schedule most appointments for a three-hour window, but if you need a specific time, we will do our best to accommodate you.

And if you are an Aladdin Club member, your appointments receive priority scheduling.

Notification

We always call when we are on our way to let you know that we are on schedule. For scheduled installations, a Comfort Advisor will also call you the night before, just to confirm.

On-Time Arrival

Our polite, courteous and respectful technicians arrive in clean uniforms and easily identifiable vehicles, fully prepared to go to work, equipped with all diagnostic apparatus, tools, and equipment necessary to get the job done right. We will discuss the expected work to ensure there are no misunderstandings, and address any concerns you might have.

Save Money

Aladdin Club members enjoy priority scheduling, regular maintenance, safety inspections AND a 20% discount on all parts and labor beyond the regularly scheduled maintenance items.

Protect Your Property

Our team members will treat you and your property with the courtesy and respect that you deserve. We will wear shoe covers or lay out floor savers as needed to protect your home or office. We will keep the work area neat and tidy while the work is being done. If it is a multi-day job, we will clean up before we leave each day.

Clean-Up

When the job is completed, we will perform a final thorough cleanup. Like magic, you’ll never even know we were here…well, except for the total indoor comfort you will now be experiencing!

Follow-Up

Once the job is done, a Customer Service Representative will call you within 48 hours to confirm you are happy with your service. If something is not up to your standards, we’ll figure out how to set it right.

Rapid Response

With our fleet of fourteen fully stocked vehicles, if a problem arises at any time after the job is done, we will be ready to assist you.